RemedyEngine
The engine ecosystem

Dedicated engines. One connected clinic.

Seventeen engines across access, clinical intelligence, operations and growth, working as one system, not five tools stitched together.

Book a demo
Access & Communication

Get patients in. Keep the conversation moving.

WhatsAppInstagramFacebookWebsiteWalk-inAI CallingOne booking engine

Booking Engine

Every patient channel, connected to one booking engine.

Turns any incoming request, from any channel, into a structured, de-duplicated appointment with the right doctor, type, and time.

What it does

  • WhatsApp appointment booking
  • Instagram enquiry capture
  • Facebook enquiry capture
  • Website booking
  • Walk-in booking
  • Staff-assisted booking
  • AI-call booking
  • Multi-doctor availability
  • Live appointment availability
  • Appointment types
  • Consultation types
  • Rescheduling
  • Cancellations
  • Confirmations
  • Reminders
  • Appointment statuses
  • Double-booking prevention

Why it matters

  • Capture every enquiry, wherever it starts
  • Stop double-bookings before they happen
  • Give patients same-channel confirmations and reminders
  • Remove the phone-tag back-and-forth

Conversation Engine

Conversations that move patients forward.

Handles the two-way WhatsApp conversation around every visit: answers, confirmations, instructions, and clean handover to staff when a human is needed.

What it does

  • Automated WhatsApp responses
  • Patient questions
  • Appointment confirmations
  • Visit instructions
  • Rescheduling communication
  • Follow-up communication
  • Clinic announcements
  • Message routing
  • Staff handover
  • Consistent communication templates

Why it matters

  • Patients get answers without staff repetition
  • Nothing waits in an unread inbox
  • Clear escalation to a human when it matters

AI Calling Engine

Appointment calls that don't need your front desk.

AI-assisted voice calls that confirm, remind, follow up, recover missed calls, and route genuine intent to clinic staff.

What it does

  • AI-assisted appointment calls
  • Appointment confirmations
  • Reminder calls
  • Follow-up calls
  • Missed-call recovery
  • Routing patients to clinic staff
  • Capturing booking intent
  • Patient recall calls
  • Repeat-test reminder calls

Why it matters

  • Recover calls the front desk can't answer
  • Confirm and remind at scale
  • Hand real conversations to staff with context
Clinical Intelligence

Give doctors organised context.

Featured

AI Patient History Brief Engine

Analyses the patient's available medical history and organises the relevant parts into a structured summary the doctor can read at a glance, before and during the visit.

  • Patient demographics
  • Blood group
  • Previous consultations
  • Existing conditions
  • Known allergies
  • Current medications
  • Previous medications
  • Previous diagnoses

AI-generated summaries organise available patient information to support healthcare professionals. They do not replace independent clinical assessment, diagnosis or professional medical judgment.

Patient BriefReady
Allergies
Current medications
Previous diagnoses
Lab trend
Vitals

Illustrative

Remedy Copilot Engine

Ask anything about the patient. Get a grounded, cited answer in seconds.

A real-time clinical copilot that reads this patient's own record and a curated library of medical guidelines to answer the doctor's questions during the visit — every answer traced to sources you can open, tuned to your specialty, with the decision always yours.

What it does

  • Real-time answers during the consultation
  • Grounded in this patient's own record
  • Answers traced to citable sources
  • Trust tiers on every citation
  • Curated guideline and literature library
  • Specialty-aware clinical lens
  • Chest-pain, ECG and specialty red flags
  • Medication-interaction checks
  • Vital and lab trend charts on request
  • Visit and diagnosis timelines
  • Says so plainly when the record doesn't show it
  • De-identified before any external lookup
  • Suggested next questions to guide the doctor
  • Doctor stays in control of every decision

Why it matters

  • Answers in seconds, without leaving the patient's chart
  • Evidence you can open and trust, not a black box
  • Tuned to how your specialty actually reasons
  • Won't guess — it tells you when the data isn't there

Remedy Copilot is a clinical decision-support tool. It answers from the patient's own record and a curated library of medical references, and shows its sources — but it does not diagnose, prescribe or replace the clinician's judgment. Every decision stays with the doctor.

Patient Record Engine

One patient. One connected record.

A unified, ID-keyed profile that ties together every visit, diagnosis, prescription, report, and follow-up into a single timeline.

What it does

  • Unified patient profile
  • Unique patient ID
  • Patient demographics
  • Contact information
  • Visit history
  • Diagnosis history
  • Prescription history
  • Lab reports
  • Uploaded documents
  • Referral source
  • Lead tracking
  • Follow-up history
  • Patient timeline

Why it matters

  • No re-registering the same patient
  • Full context in one place
  • Cross-department continuity

Consultation Engine

The consultation, structured end to end.

The doctor's in-visit workflow: notes, diagnosis, treatment plan, tests, prescription, and follow-up in one flow.

What it does

  • Doctor consultation workflow
  • Clinical notes
  • Symptoms
  • Diagnosis
  • Treatment plan
  • Test recommendations
  • Prescription creation
  • Follow-up instructions
  • Review-date scheduling
  • Video consultations where supported

Why it matters

  • One flow from symptom to plan
  • Everything captured in the record automatically
  • Orders fire to lab and pharmacy without paper

Prescription Engine

Prescriptions that reach the patient and the pharmacy.

Digital, branded prescriptions linked to diagnosis, pharmacy dispensing, and follow-up scheduling.

What it does

  • Digital prescriptions
  • Medicine selection
  • Dosage
  • Frequency
  • Duration
  • Instructions
  • Diagnosis
  • Clinical notes
  • Branded PDF
  • Prescription history
  • Pharmacy connection
  • Follow-up scheduling

Why it matters

  • No illegible paper
  • Instant delivery on WhatsApp
  • A straight line to the pharmacy
Clinic Operations

Run the departments without lost paperwork.

Laboratory and pharmacy work as connected hand-offs, not separate notebooks. Every step below traces straight through to billing.

A clinic pharmacy with organised medicine storage and prescription-linked dispensing

Laboratory Engine

From test order to report, without lost paperwork.

Digital lab workflow from order to result: status tracking, uploads, doctor review, and lab billing.

What it does

  • Digital test orders
  • Test-status tracking
  • Sample-status visibility
  • Pending-report alerts
  • Result entry
  • Report uploads
  • Doctor review
  • Patient lab history
  • Lab billing

Why it matters

  • No paperwork lost between order and result
  • Pending reports never fall through
  • Results land in the record and on WhatsApp

Connected workflow

  1. 1Doctor recommends a test
  2. 2Digital laboratory order is created
  3. 3Laboratory team receives the order
  4. 4Test status is updated
  5. 5Results and reports are uploaded
  6. 6Reports become part of the patient record
  7. 7The doctor reviews the results
  8. 8Laboratory charges connect to billing

Pharmacy Engine

Every prescription connected to pharmacy operations.

Prescription-linked dispensing with live inventory, stock movement, and pharmacy billing.

What it does

  • Prescription-linked dispensing
  • Medicine inventory
  • Stock movement
  • Low-stock alerts
  • Dispensing history
  • Patient purchase history
  • Pharmacy billing
  • Reordering visibility

Why it matters

  • Dispense straight from the prescription
  • Know what's low before it runs out
  • Every sale captured and billed

Connected workflow

  1. 1Doctor creates a prescription
  2. 2Pharmacy team receives the prescription
  3. 3Medicines are dispensed
  4. 4Inventory is updated
  5. 5Low-stock medicines are highlighted
  6. 6Pharmacy charges connect to billing
  7. 7Dispensing history is stored with the visit

Billing & Revenue Engine

Capture every charge. Track every payment.

Unifies consultation, pharmacy, and lab charges with payment tracking, outstanding balances, and revenue visibility.

What it does

  • Consultation billing
  • Pharmacy billing
  • Lab billing
  • Combined visit billing
  • Payment tracking
  • Outstanding balances
  • Payment methods
  • Collection visibility
  • Revenue summaries
  • Pending-payment alerts

Why it matters

  • No charge slips through
  • See exactly what's outstanding
  • One revenue view across departments

Queue Engine

A calm waiting room, in real time.

Live arrival, waiting, and room-assignment tracking for walk-ins and scheduled patients.

What it does

  • Patient arrival tracking
  • Walk-in queue
  • Scheduled-patient queue
  • Waiting status
  • Doctor-room assignment
  • Consultation progress
  • Queue prioritisation
  • Waiting-room visibility

Why it matters

  • Front desk sees the whole floor
  • Patients move in order
  • Doctors always know who's next

Video Consultation Engine

Care that reaches beyond the clinic.

Remote and follow-up appointments over a consultation link, tied into the same record.

What it does

  • Remote appointments
  • Follow-up consultations
  • Virtual care
  • Consultation links
  • Remote patient access
  • Connected digital records
  • Digital prescription support
  • Remote follow-up scheduling

Why it matters

  • See patients who can't travel
  • Faster follow-ups
  • The same record, remote or in person
Growth, Control & Intelligence

See everything. Retain patients. Control access.

Insights Engine

See what's happening across your clinic, right now.

Appointments

Revenue

Lab reports

Follow-ups

What it does

  • Today's appointments
  • Completed consultations
  • Patients waiting
  • Doctor availability
  • Revenue collected
  • Outstanding payments
  • New-patient trends
  • Hot leads
  • Doctor workload
  • Hourly patient traffic
  • Appointment completion
  • Pharmacy stock alerts
  • Pending lab reports
  • Follow-up status
  • Multi-location visibility
  • Operational alerts

Why it matters

  • One glance shows the day
  • Spot problems before they compound
  • Compare and standardise across locations

Follow-Up & Retention Engine

The visits that would otherwise be forgotten.

Recall and reminders for reviews, medications, repeat tests, and missed appointments, over WhatsApp and AI calls.

What it does

  • Review-visit scheduling
  • Medication follow-ups
  • Repeat-test reminders
  • Treatment-progress reminders
  • Patient recall
  • WhatsApp follow-ups
  • AI-call follow-ups
  • Missed-appointment recovery
  • Follow-up status tracking

Why it matters

  • Fewer missed follow-ups
  • Patients come back on time
  • Recovered no-shows

Team & Access Engine

The right access for every role.

Role-based permissions and accountability across admin, doctor, reception, pharmacy, and lab.

What it does

  • Clinic owner roles
  • Clinic administrator roles
  • Location manager roles
  • Doctor roles
  • Receptionist roles
  • Pharmacy roles
  • Laboratory roles
  • Role-based permissions
  • Accountability
  • Controlled access
  • Privacy-conscious workflows

Why it matters

  • People see only what they should
  • Clear accountability
  • Safer multi-role operations

Your clinic already has moving parts. RemedyEngine makes them work together.

Book a live demonstration and see your clinic's workflow running on one connected platform.

Book Your RemedyEngine Demonstration
Message us on WhatsApp

www.remedyengin.com · info@remedyengin.com · +91 88616 50666